Privacy Policy

Established: April 30, 2026

1. Basic Policy

Chuo-Sogo Inc. (the "Company") regards the protection of its customers' personal information as an important management priority. The Company complies with the Act on the Protection of Personal Information (the "Personal Information Protection Act") and other applicable laws, regulations, and guidelines, and endeavors to handle personal information appropriately.

2. Categories of Personal Information Collected

In providing its services and operating this website, the Company may collect the following personal information.

• Name
• Email address
• Company or store name
• Content of inquiries
• Technical information such as IP addresses, cookies, and browsing history

3. Purposes of Use

The Company uses the personal information it collects within the scope of the following purposes.

• Responding to inquiries
• Providing and performing services
• Identity verification
• Communicating with customers (important notices, billing, service renewal notifications, and the like)

4. Provision to Third Parties

Except as required by laws and regulations and as provided in this Policy, the Company does not provide personal information to third parties without the customer's consent.

5. Service Providers (Consent to Third-Party Provision and Cross-Border Transfer)

In order to provide its services, the Company entrusts the handling of personal information to the service providers listed below. All of these providers are located outside Japan (in the United States), and your personal information may be handled on servers or other facilities located in the United States. By using the Company's services, you are deemed to have consented to such cross-border transfer.

• Google (Google LLC / United States) — sending and receiving email (Gmail / Google Workspace)
• Stripe (Stripe, Inc. / United States) — payment processing
• Vercel (Vercel Inc. / United States) — hosting and analytics
• Cloudflare (Cloudflare, Inc. / United States) — bot mitigation (Turnstile)
• Upstash (Upstash, Inc. / United States) — rate limiting

For information regarding the personal information protection regimes of individual countries, please refer to the website of the Personal Information Protection Commission of Japan.

6. Cookies and Access Analytics

This website uses Vercel Analytics and Speed Insights to collect statistical information for the purpose of improving service quality. Such information is statistical information that does not identify individuals, and it is not collected for the purpose of identifying any specific individual.

7. Matters Published Concerning Retained Personal Data

• Name of the business operator: Chuo-Sogo Inc.
• Address: 1-5-18-3 Shinoharakita, Kohoku-ku, Yokohama, Kanagawa 222-0026, Japan
• Name of the representative: Shion Seki
• Purposes of use: As set out in "3. Purposes of Use" above
• Procedures for requests for disclosure and other requests: Please use the contact office in "10. Contact" below
• Where to submit complaints: Please use the contact office in "10. Contact" below

8. Requests for Disclosure, Correction, Suspension of Use, and Deletion

Customers may request the disclosure, correction, addition, deletion, suspension of use, or suspension of provision to third parties of their own personal data retained by the Company. Please contact the office set out below. After verifying the identity of the requester, the Company will endeavor to respond without delay in accordance with laws and regulations.

9. Security Control Measures

The Company endeavors to implement organizational, personnel, physical, and technical security control measures in order to prevent the leakage, loss, or damage of personal information and otherwise to manage personal information securely. The details of these measures will be disclosed to the extent appropriate in response to an inquiry.

10. Contact

Chuo-Sogo Inc.
1-5-18-3 Shinoharakita, Kohoku-ku, Yokohama, Kanagawa 222-0026, Japan
Email: sekishion@chuo-sogo.net

11. Revision History

• April 30, 2026 — Established

This English translation is provided for reference. In the event of any discrepancy, the Japanese version shall prevail.